• Service warranty
    Technical support is available 24/7. We guarantee 99.9% availability for all clustered services. This guarantee is backed by financial commitments in the SLA for each service line. The deadlines for technical support to process your requests correspond to Appendix 1 to the Agreement. For any issues that we have not yet automated or that have been automated in such a way that you have questions, please contact the Technical Support Service and t.me/Clouparduzbot.
  • A high level of technical competence
    All Cloupard technical specialists have at least 5 years of experience in information technology and systematically improve their skills and knowledge in cloud services. For each Cloupard service line, the Service Terms clearly define the responsibilities and other conditions for providing the services.
  • A simple solution to financial issues
    • Financial issues;
    • Consultations on using the automation system;
    • Questions regarding accounting/closing documents;
    • Any issues that require our assistance.
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